To ensure that this Hotel has publicness (is accepted by public) and provides a safe and comfortable stay to guests, the following rules need to be followed: Not abiding by these rules may lead to cancellation of stay and/or refusal to use the hotel facilities.
Further, if you happen to damage any equipment or fixtures inside the hotel premises, the Hotel reserves a right to charge you the full cost of the same.
Please Note HOTEL HEAVEN GRAND, Room Cancellation / Amendment Policy Is As Under:
GST EXTRA AS PER GOVERNMENT NORMS.
HOTEL RESERVE THE RIGHT FOR EARLY CHECK-IN AS ITS SUBJECT TO AVAILABILITY.
EXTRA PERSON CHARGES @1000+TAX
EARLY CHECK-IN AND LATE CHECK-OUT IS AT CHARGABLE BASIS AND SHOULD PRE INFORM TO OUR FRONT DESK BEFORE CHECK-IN.
ALL THE DUES MUST BE CLEARED AT THE TIME OF CHECK-IN FOR PRE-RESERVATIONS.
IN ROOM DINING STARTS FROM 8.30 AM TILL 10.30 PM LAST..
CHECK-IN TIME : 12.00 O’NOON & CHECK-OUT TIME : 11.00 AM NEXT DAY
PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
VISITERS ARE NOT ALLOWED IN THE ROOM WITHOUT PRIOR NOTICE TO THE HOTEL.
VISITORS TIMINGS : MORNING 2.OO PM TILL SAME DAY 8.00 PM LAST (ID MUST).
ALL DISPUTES ARE SUBJECT TO LUCKNOW JURIDICTION ONLY.
Room Booking Cancellation Applicable Before 72 Hours.
No Refund No Adjustment Applicable After 72 Hours.
No Refund, No Cancellation For Bulk Rooms Booking For More Then 5 Rooms.
Out Side Food Is Not Allowed In Hotel Premises.
a great place to stop for your holiday
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